The stuff people ask.
How does the free trial work?
Signup starts a 7-day free trial. Card required upfront. Trial auto-converts to $29 CAD/month on day 8 unless you cancel. You get a reminder email on day 5 so nothing catches you off guard.
Can I cancel any time?
Yes. Cancel from Settings in two clicks. You keep member access until the end of your current paid period. No retention scripts, no phone tree.
Do you offer refunds?
LBC is a no-refundmembership. That's what the 7-day trial is for. Once billed, the month is yours to use. Exceptions: double-charges or Stripe processing errors we caused.
What’s the difference between Member and Member Pro?
Member ($29/mo)— the full software: Content HQ, the resource library, vetted pros, the network, and the WhatsApp community. you get 10 custom content plans + 25 hook batches a month. Courses aren't included on this tier — they're a Member Pro perk.
Member Pro ($79/mo) — everything in Member, plus unlimited custom content plans (no monthly cap on plans or hooks) and every course included as they roll out in-app.
Both start with a 7-day free trial — pick the one that fits when you sign up.
Member Pro ($79/mo) — everything in Member, plus unlimited custom content plans (no monthly cap on plans or hooks) and every course included as they roll out in-app.
Both start with a 7-day free trial — pick the one that fits when you sign up.
What’s in Content HQ?
Content HQ is your content command centre in the app. Generate a month of posts in a click — hooks, setups, closes, and captions tailored to your business — see what's trending, and take on a weekly Challenge. Built for owner-operators running product or service businesses — not creators.
Can American / international businesses use it?
Yes. Most prompts, templates, and resources are universal. Canadian-only content (CRA tax + grants) is clearly labelled so you can skip it.
How does the WhatsApp community work?
You get an invite link in onboarding + on the Support page. WhatsApp is where the chats happen; the Support page is where answers stick — via “pin to archive” so nothing important gets lost in scroll.
How do member perks + affiliate links work?
Vetted pros + software cards can offer LBC-exclusive discount codes. LBC sometimes earns a commission when you sign up — some links are pure perks with no commission attached. It never costs you more, and it never changes what makes the cut.
Where does my data live?
Supabase (Postgres). Full details in the Privacy Policy. We don't sell it, rent it, or use it to train AI models.
Who runs LBC?
Megan Nakazawa — small business mentor since 2018. Reply to any LBC email; a real human reads it.
Still stuck? Reply to any LBC email.